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Travel
in Outsourcing

A booking channel multilingual and open 24h, for end customers, agencies and intermediaries.

Booking 24hMultilingualPre and post tripQuality
Travel
24h

booking channel

5

lingue gestite

The challenge

Constant support, at every stage of the trip

In tourism, customers want support not only at the moment of purchase, but also before and after. The goal is to provide constant support, avoiding drops in productivity and putting consumer satisfaction first.

The benefits

I risultati che puoi aspettarti

+
Bookings

an always-open booking channel

−
Response times

support on all channels

+
Multilinguall coverage

more markets served

+
Satisfaction

support at every stage of the trip

Services

From booking to support

A single partner from the moment of booking through to post-trip.

Multilinguall booking office

Booking channel open 24h for customers, agencies and intermediaries.

Customer Service →
Back office

Document management, data entry and database.

Back Office →
Process management

Control Room, Quality Audit and RPA.

Process Management →
The solution

A multilingual booking channel, 24h

An always-available, multilingual booking channel for end customers, travel agencies and intermediaries, with highly qualified staff ensuring a high standard in every segment.

Booking 24h
Multilingual
Pre and post trip
Quality
CASE STUDY

Case study coming soon

We are preparing a case study dedicated to the Travel sector. In the meantime, tell us about your project: we will show you results and references from similar activities.

Try & Buy

Start with a pilot project.
Scale with confidence.

With the Try & Buy formula you can test the service for up to 3 months before choosing us come partner. Analizziamo i tuoi flussi, definiamo insieme il perimetro e attiviamo un team dedicato a rischio contenuto.