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Food Delivery
in Outsourcing
Onboarding and updates for restaurants and menus with no errors, while you stay focused on your core business.
restaurants / month
menus added / month
Are you making the most of every opportunity in food delivery?
Food delivery demands always-updated data and deadlines met. Outsourcing lets you cut costs, optimize internal resources and digitize data with the utmost precision in data-entry processes — while staying focused on your core business.
I risultati che puoi aspettarti
daily, weekly or monthly
clean, verified processes
optimized internal resources
restaurants live quickly
From data to the customer, in a single partner
From menu entry to end-customer support, with a single point of contact.
Onboarding and updates for restaurants and menus, database cleaning, big data analysis.
Customer acquisition, support, complaint management and help desk.
Control Room, Quality Audit and RPA for tracked processes.
Menus always up to date, in every detail
Creation and updating of customizable menus — allergens, organic products, local specialties, DOC wines and craft beers — with fast daily, weekly or monthly updates.
From support partner to service owners.
Customer care and restaurant-partner management for a leading food delivery platform, active from 8:30 am to 1:00 am.
Italy · 10+ years · 16.5 hours/day coverage
Key results
Resources scaled
5 → 80
CSAT
95%
Average quality score
95%
AHT (best vs target)
−23%
Start with a pilot project.
Scale with confidence.
With the Try & Buy formula you can test the service for up to 3 months before choosing us come partner. Analizziamo i tuoi flussi, definiamo insieme il perimetro e attiviamo un team dedicato a rischio contenuto.