Data Entry for E-commerce is a term that has found a wide variety of applications in many different sectors. It is the process of entering, updating data or information using devices such as keyboards, scanners, disks or voice, specialised software, etc.
A typical Data Entry job is to enter data into the correct data fields of the database using human hands and the help of the tools mentioned above.
Numerous companies in different industrial sectors have to manage the flow of information daily. Usually, they do not have the necessary time, so the best solution is near/offshore.
But there are many different types of Data Entry, depending on the needs or the activities that the client requires. Data Entry for E-commerce has been an increasingly requested service with the development of Social Media. Fundamentally, the online market is increasingly crowded. In this article we will talk about the differences, the tasks and who is the most suitable subject for this service.
Types of data entry
It is one of the functions that companies most frequently decide to entrust to external partners.
First of all, a division into two large groups has to be made: Offline and online data entry. The process of entering information into a database format selected according to the client’s needs without the use of the Internet is called offline data entry. Usually, the skills required of the agent are typing, precision and knowledge of Microsoft Word or Microsoft Excel.
On the other hand, online Data Entry is independent to a certain extent from the other. In this case, the use of the Internet is a must.
In online data entry, we have tasks such as
- filling in online forms,
- image processing,
- the distinct submission of content on the website,
- data indexing,
- extraction and cleansing,
- the entry of e-commerce product data, etc.
We can also group them differently depending on the tasks required, the difficulty of the work. As a result, it takes a different effort and approach to carry it out. Depending on what clients want, we have Data Cleansing, Data Processing, Data Classification, Data Conversion; click here to find out more about the types of Data Entry.
What is Data Entry for e-commerce?
Being online has become a normal part of our lives and being constantly accessible has given companies the opportunity to implement their own business online. More and more people are involved in the exchange, purchase and sale of products and services on the Internet.
Data entry for e-commerce involves the management of enormous quantities of data. It is fundamental that the product data is highly correct in order to attract customers to buy them.
Data entry is an important aspect of any e-commerce business and must be managed with great care. Speaking of quantities of data, the processes in which Data Entry services are useful have grown rapidly. From Image Data Entry, to Image Tagging, to categorisation, to content description, to data updating or the application of discounts, there is a very wide field of application.
What type of work does e-commerce require?
Image entry
This is a useful aspect for companies in which images have to be converted or modified. That is to say, it is the conversion of scanned images into the format required by the client. The processes that are part of image data entry are the acquisition, storage, encoding and retrieval of images, etc. In addition, we also have image labelling.
A lot of companies use media to present themselves online.
Images, in order to be found, must be labelled with specific keywords for reasons of visibility. On the other hand, creating an image according to the requirements is the most difficult job, as it requires some additional skills such as design, knowledge of editing software, etc.
Invoice management and data entry
Agents carry out various tasks in support of company accounting and invoicing processes.
They focus on working with invoices and credit notes, update customer data and send monthly statements. In addition, they prepare documents, track expenses and manage incoming customer calls.
Categorisation
It is a process that fundamentally every company knows well. No one would go into a library not knowing in which section the book they want is. In addition, writing product descriptions that actually sell your product to consumers is incredibly demanding and time-consuming. Especially for those who sell everyday consumer products.
Companies should always consider the position of their business on the market before creating material.
Content and vision must be on the same line.
There are many other tasks that have to do with the management of information, such as translation, data updating or the extraction of information from catalogues to websites.
Data updating
It is one of the most frequent Data Entry jobs, especially for companies that sell consumer materials. For example, let’s take a company that sells plumbing tools and materials. Companies have to implement the new information on the online catalogues and categories, while at the same time eliminating those that are not needed.
So, essentially, updating has to do with the accuracy of the information presented to the customer.
WeAreFiber
We at WeAreFiber are pleased to state that we are specialised in providing Data Entry services. Our presence on the market since 2009 has provided us with a lot of information on how to provide this solution.
We have trained agents who have all the necessary technical and language skills. They use the most recent technologies and work in a positive environment in order to provide the best results for your needs. In addition, we are partners of Zendesk, an omnichannel platform that helps us provide the best data entry for the e-commerce campaign.
Why should you consider us? Where and how will WeAreFiber help you?
For a more detailed conversation, contact us!
We are waiting for you!
info@wearefiber.com
