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Outsourcing in the food sector, how does it work?

L’outsourcing nel settore food, come funziona?

The food sector is going through a period of profound transformation, dictated both by the changed needs deriving from the Coronavirus epidemic and by an increasingly advanced process of digitisation. The food delivery service, which had a strong boost precisely during the lockdown period, for example, is increasingly requested by the customers themselves.

From this perspective, the new processes require new methods of communication and organisation of work, so various companies rely on outsourcing also for tax and commercial management. This is where we at We Are Fiber come into play; thanks to a structured and organised network we guarantee outsourcing services in the most diverse sectors.

If you want to know how to outsource the entire data entry process, you can turn to us. We will know how to find the ideal path to satisfy your needs and guarantee an extra gear to your business.

Read WeAreFiber’s report on the situation of Food Delivery. The research was reported on italiaatavola

What is outsourcing?

Before getting to the heart of the matter, you have to understand exactly what outsourcing is and what benefits it can bring to your company. Outsourcing fundamentally means entrusting certain operations to an external company specialised in an activity, so as to cut costs on processes for which you do not have the right competence. Services that can be outsourced are, for example, accounting, the call centre, payroll management, the digitisation of data and internal documents, and so on.

In this way costs are cut, internal resources are optimised and there is the possibility of focusing more on the company’s core business. We at We Are Fiber guarantee the carrying out of the services requested with competent and qualified staff, in full respect of privacy and of the sensitive information relating to customers.

How to request a data entry process calibrated to the needs of food companies

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The data entry process includes various services such as data digitisation, database cleansing and big data analysis, thus guaranteeing compliance with deadlines and an error rate equal to 0%.

Even in an era of strong digitisation, various companies have remained anchored to slow and obsolete processes that make the collection of data complicated. This is why data digitisation becomes a fundamental process, especially for small and medium-sized companies that have to find alternative paths in order not to be crushed by stronger competitors.

Another important operation is database cleansing, such as that of the company site, which allows customers to browse an extremely fast and efficient portal.

Also indispensable is big data analysis, a structured process that makes it possible to extract hidden information. Big data can in fact suggest to businesses the best strategies to follow based on the data collected, making the activity more effective and high-performing compared to the competition.

Let’s take as an example a restaurant that carries out delivery services and has to manage a very high demand. In that case big data can answer certain questions, indicating the right solution. If between 8:00 pm and 10:00 pm on Saturday evening there is a large demand for pizzas, it is appropriate to prepare a large quantity of pizza dough for that time. During the week does the demand concentrate between 7:00 pm and 9:00 pm, especially on sandwiches? Then it is advisable to focus more on the preparation of sandwiches, thus guaranteeing a quick and fast delivery.

Customer satisfaction is one of the fundamental aspects for a company. If you provide a fast and quality service, the consumer will appreciate it and become a loyal customer.

Menu creation and updating

We Are Fiber guarantees customisable menu creation and updating services, using dedicated devices to indicate the presence of allergens, organic products, specific products, house products, and so on. In this way it is possible to enhance the most characteristic specialities and dishes of a restaurant, such as local specialities, DOC wines or craft beers.

In the same way it is easier to quickly update daily, weekly or monthly menus, so as to offer a very broad proposal able to satisfy even the most demanding and refined palates.

The other services of a financial and commercial nature

Businesses operating in food have to deal with numerous necessary operations, even if they are not part of the company’s core business. Among these there are, for example, the storage and indexing of internal documents, the keeping of payroll and the management of the financial cash flow, a fundamental indicator for the attractiveness and health of the business.

All these services can be outsourced, relieving and freeing the company from many secondary tasks that risk taking away precious time, energy and resources.

Are you ready to digitise your food business efficiently?

We at We Are Fiber are by your side to help you win this challenge and give new impetus to your company.

To find out more contact us: our staff is ready to answer all your questions.

info@wearefiber.com

Phone (IT) + 39 02 42 10 11 22

Phone (UK) + 44 20 38 70 44 08

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