{"id":2755,"date":"2026-07-10T15:18:04","date_gmt":"2026-07-10T14:18:04","guid":{"rendered":"https:\/\/interesting-jones.178-33-83-176.plesk.page\/settori\/finance-insurance\/"},"modified":"2026-07-30T15:49:51","modified_gmt":"2026-07-30T14:49:51","slug":"finance-insurance","status":"publish","type":"page","link":"https:\/\/interesting-jones.178-33-83-176.plesk.page\/en\/industries\/finance-insurance\/","title":{"rendered":"Finance & Insurance"},"content":{"rendered":"\t\t
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Home<\/a> \u203a Industries<\/a> \u203a Finance & Insurance<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Industries<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Finance & Insurance
in Outsourcing<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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The sector that lives on data. We automate time-consuming activities to reduce the workload and errors<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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RPA<\/span>Back office<\/span>Customer care<\/span>Compliance<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLet us talk about your project<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Finance & Insurance<\/div>\t\t\t\t<\/div>\n\t\t
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RPA<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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automated processes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u22480<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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process errors<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The challenge<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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More data, less time<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Finance & Insurance is the sector that lives on data more than any other. Outsourcing time-consuming activities reduces the load on employees and the cost of specialized staff. With Robotic Process Automation you simplify work and cut errors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The benefits<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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I risultati che puoi aspettarti<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Cases processed<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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more volume handled<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u2212<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Errors<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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process automation<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u2212<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Costs<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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less dedicated staff<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Efficiency<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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teams freed from repetitive tasks<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Services<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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From case handling to automation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We combine automation, back office and support in a single compliant flow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Process management & RPA<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Control Room, Quality Audit and Robotic Process Automation on document processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Process Management →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Back office<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Data entry, document management and database, quality check.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Back Office →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Customer care<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Support, complaint management and help desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customer Service →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The solution<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Technologies that unlock the power of innovation<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We implement innovative technologies to perform tasks typical of human skills, unleashing your teams’ potential and boosting business performance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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RPA<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Back office<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Customer care<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Compliance<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CASE STUDY · FINTECH<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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From support to conversion.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Multilingual Customer & Merchant Care, 24\/7, across three continents. Managing requests, disputes and complaints from customers and merchants across EU, USMCA and Australia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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EU \u00b7 USMCA \u00b7 Australia \u00b7 24\/7 \u00b7 Multilingual<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Key results<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Conversion rate<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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65% \u2192 80%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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ASR (Answer Rate)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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85% \u2192 95%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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CSAT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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80% \u2192 92%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AHT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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620s \u2192 535s<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Try & Buy<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Start with a pilot project.
Scale with confidence<\/span>.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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With the Try & Buy formula you can test the service for up to 3 months before choosing us come partner. Analizziamo i tuoi flussi, definiamo insieme il perimetro e attiviamo un team dedicato a rischio contenuto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tExplore the services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2741,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2755","page","type-page","status-publish","hentry"],"yoast_head":"\nFinance & Insurance BPO in Outsourcing | We Are Fiber<\/title>\n<meta name=\"description\" content=\"RPA, back office and customer care for finance & insurance: automate time-consuming activities, cut errors and stay compliant. 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