{"id":2749,"date":"2026-07-10T15:16:17","date_gmt":"2026-07-10T14:16:17","guid":{"rendered":"https:\/\/interesting-jones.178-33-83-176.plesk.page\/settori\/retail\/"},"modified":"2026-07-30T15:46:34","modified_gmt":"2026-07-30T14:46:34","slug":"retail","status":"publish","type":"page","link":"https:\/\/interesting-jones.178-33-83-176.plesk.page\/en\/industries\/retail\/","title":{"rendered":"Retail"},"content":{"rendered":"\t\t
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Home<\/a> \u203a Industries<\/a> \u203a Retail<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Industries<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Retail
in Outsourcing<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Customer care shaped around your customers to build loyalty<\/strong> and resolve every doubt fast.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Customer care 24\/7<\/span>Live chat<\/span>Pre and post sales<\/span>Multilingual<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLet us talk about your project<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Retail<\/div>\t\t\t\t<\/div>\n\t\t
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24\/7<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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customer support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Multilingual<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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on every channel<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The challenge<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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In retail, loyalty<\/span> is everything<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Building customer loyalty is one of the main goals in retail. Outsourcing customer care lets you make the most of your potential and focus on higher-value activities, delivering fast answers that keep consumers coming back.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The benefits<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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I risultati che puoi aspettarti<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Loyalty<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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customers who come back<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Soddisfazione<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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doubts resolved fast<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u2212<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Costi<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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focus on high-value activities<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Responsiveness<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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support on every channel<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Services<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Everything your store needs<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Complete customer coverage, before and after every purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customer care 24\/7<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Live chat, phone support and routing between first and second level.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customer Service →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Back office<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Document archiving, data entry, database and workflow management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Back Office →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Process management<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Control Room, Quality Audit and RPA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Process Management →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The solution<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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360\u00b0 support, before and after the sale<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Customer care active 24\/7 across multiple levels \u2014 live chat from mobile devices, phone support with routing between first and second level \u2014 for complete assistance before and after the purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customer care 24\/7<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Live chat<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pre and post sales<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Multilingual<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CASE STUDY<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Case study coming soon<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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We are preparing a case study dedicated to the retail sector. In the meantime, tell us about your project: we will show you results and references from similar cases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLet us talk about your project<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Try & Buy<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Start with a pilot project.
Scale with confidence<\/span>.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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With the Try & Buy formula you can test the service for up to 3 months before choosing us come partner. Analizziamo i tuoi flussi, definiamo insieme il perimetro e attiviamo un team dedicato a rischio contenuto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLet us talk about your project<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tExplore the services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2741,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2749","page","type-page","status-publish","hentry"],"yoast_head":"\nRetail BPO in Outsourcing | We Are Fiber<\/title>\n<meta name=\"description\" content=\"24\/7 multilingual customer care for retail: build loyalty, resolve doubts fast and support customers before and after every purchase. 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