{"id":3437,"date":"2026-09-18T11:35:36","date_gmt":"2026-09-18T10:35:36","guid":{"rendered":"https:\/\/interesting-jones.178-33-83-176.plesk.page\/branchen\/finance-insurance\/"},"modified":"2026-09-18T11:35:36","modified_gmt":"2026-09-18T10:35:36","slug":"finance-insurance","status":"publish","type":"page","link":"https:\/\/interesting-jones.178-33-83-176.plesk.page\/de\/branchen\/finance-insurance\/","title":{"rendered":"Finance & Insurance"},"content":{"rendered":"\t\t
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Home<\/a> \u203a Branchen<\/a> \u203a Finance & Insurance<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Branchen<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Finance & Insurance
im Outsourcing<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Die Branche, die von Daten lebt. Wir automatisieren zeitaufwendige T\u00e4tigkeiten, um Last und Fehler zu reduzieren<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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RPA<\/span>Back Office<\/span>Customer Care<\/span>Compliance<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCall vereinbaren<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Finance & Insurance<\/div>\t\t\t\t<\/div>\n\t\t
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RPA<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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automatisierte Prozesse<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u22480<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Prozessfehler<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Die Herausforderung<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Mehr Daten, weniger Zeit<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Finance & Insurance ist die Branche, die am st\u00e4rksten von Daten lebt. Zeitaufwendige T\u00e4tigkeiten auszulagern senkt die Belastung der Mitarbeitenden und die Kosten f\u00fcr Fachpersonal. Mit Robotic Process Automation vereinfachen Sie die Arbeit und senken die Fehlerquote.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Die Vorteile<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Die Ergebnisse, die Sie erwarten k\u00f6nnen<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Bearbeitete Vorg\u00e4nge<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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mehr bew\u00e4ltigtes Volumen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u2212<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Fehler<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Prozessautomatisierung<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u2212<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Kosten<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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weniger dediziertes Personal<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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+<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Effizienz<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Teams frei von repetitiven Aufgaben<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Leistungen<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Vom Vorgang zur Automatisierung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Wir verbinden Automatisierung, Back Office und Betreuung in einem einzigen konformen Prozess.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Process Management & RPA<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Control Room, Quality Audit und Robotic Process Automation f\u00fcr Dokumentenprozesse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Process Management →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Back Office<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Data Entry, Dokumenten- und Datenbankmanagement, Qualit\u00e4tskontrolle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Back Office →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Customer Care<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Betreuung, Beschwerdemanagement und Help Desk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customer Service →<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Die L\u00f6sung<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Technologien, die die Kraft der Innovation<\/span> freisetzen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Wir implementieren innovative Technologien f\u00fcr T\u00e4tigkeiten, die typischerweise menschliche F\u00e4higkeiten erfordern, setzen so das Potenzial Ihrer Teams frei und steigern die Unternehmensleistung.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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RPA<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Back Office<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Customer Care<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Compliance<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CASE STUDY · FINTECH<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Vom Support zur Conversion.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Mehrsprachiger Customer & Merchant Care, rund um die Uhr, auf drei Kontinenten. Bearbeitung von Anfragen, Streitf\u00e4llen und Beschwerden von Kunden und H\u00e4ndlern in der EU, USMCA und Australien.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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EU \u00b7 USMCA \u00b7 Australien \u00b7 24\/7 \u00b7 Mehrsprachig<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Wichtigste Ergebnisse<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Conversion rate<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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65% \u2192 80%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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ASR (Answer Rate)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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85% \u2192 95%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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CSAT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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80% \u2192 92%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AHT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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620 Sek. \u2192 535 Sek.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Try & Buy<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Starten Sie mit einem Pilotprojekt.
Skalieren Sie mit Vertrauen<\/span>.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Testen Sie We Are Fiber in der Praxis, bevor Sie sich langfristig binden. Mit Try & Buy starten wir ein Pilotprojekt \u00fcber bis zu 3 Monate, mit dediziertem Team und definiertem Umfang. Gemeinsam messen wir die Performance, validieren das Modell und entscheiden, ob und wo Sie es skalieren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLassen Sie uns \u00fcber Ihr Projekt sprechen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEntdecken Sie unsere Leistungen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3410,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3437","page","type-page","status-publish","hentry"],"yoast_head":"\nFinance & Insurance BPO im Outsourcing | We Are Fiber<\/title>\n<meta name=\"description\" content=\"RPA, Back Office und Customer Care f\u00fcr Finanz- und Versicherungsunternehmen: mehr bearbeitete Vorg\u00e4nge, weniger Fehler, geringere Kosten.\" \/>\n<meta name=\"robots\" content=\"noindex, 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